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| Get Prompt Quality Service From The Guys In The Orange Trucks |
| The guys in the ORANGE trucks have always been GREEN Click here to see how we can help you preserve the environment and your pocketbook at the same time. |
. FREQUENTLY ASKED QUESTIONS .
Q. Should I replace my old system before it goes bad?
A. Maybe yes, maybe no. More often than not, any system over 10 years old is wasting
enough energy that our customers find they can get an excellent RETURN ON
INVESTMENT by replacing them even before they quit. If you wait till it goes bad, you will
be rushed to make an uninformed decision.
Q. Should I cover my air conditioner in the winter?
A. Covering your unit will protect the paint job, and could protect some of the moving parts
from snow or rain. The biggest danger is in forgetting to take the cover off in the spring.
This could ruin the compressor in a few hours or less. We recommend not covering it at
all or removing the disconnect pull out and placing it somewhere it cannot get lost before
covering it.
Q. What is a Dual Fuel System?
A. Please click here to read about how you can take control of which utility you buy your
energy from. As prices change, you change who you buy from.
Q. What is the best system for heating or cooling my home or business?
A. Every home or building needs to be evaluated individually based on your utilities,
insulation, windows, unusual needs, ductwork, building design, and individual objectives
and preferences. Please see what we will do for you for free.
Q. Will you list my question on your website?
A. Yes. Click here and ask us your question. If we think it would be valuable to our other
readers, we will list it. Serving, and pleasing our customers is our business.
Q. How can I get Government Tax Credits up to $6000.00 or even more?
A. Please read here to find out .
Q. Can I get a Rebate from my Utility company just for putting in a new system that will
save me a lot of money anyway?
A. Sometimes yes, sometimes over $1000. Read more.
Q. You don't really HEAT WITH DIRT do you?
A. Please read here to find out.
Q. Should I put a Tank less (Tankless) Water Heater in?
A. We are not particularly fond of this technology. Please read more here.
Q. How often should I change my filter?
A. Anywhere from monthly to annually. In general 1" thick filters need changed more often
because even though they allow most pollens and allergens to pass through untouched,
they don't have much storage capacity and will plug quickly and can damage your
equipment. Please read more about filters here.
Q. Can my heater and air conditioner cause MOLD?
A. Yes, there are many things that can go wrong with your HVAC system that can provide
an environment that will allow mold to thrive. Please look at our INDOOR AIR QUALITY
section.
Q. Should I run my fan all the time?
A. If you have good MERV FILTRATION and a DC FAN then the answer is absolutely. This
promotes good INDOOR AIR QUALITY and helps to eliminate STRATIFICATION. If you do
not have a good filter, you may just be blowing pollen and allergens around. If you do not
have a DC FAN you may rack up a lot higher electric bill.
Q. Why does my fan run all the time?
A. If your fan is running and you don't want it to, check your thermostat. The switch that
says Fan on or automatic should be set to automatic. If your fan continues to stay on you
may need a service call.
Q. Can I see some of your old TV Commercials?
A. Yes we do have a few here.
Q. What is the best Brand of heating and air conditioning?
A. We sell many brands, and they all have their strong and weak points. Please take time
to read some of our findings.
Q. Should I turn my thermostat down when I'm gone during the day?
A. Yes, if you wish to save money and don't mind the discomfort when you return. With the
exception of an AIR TO AIR HEAT PUMP you will save more while the system set lower
than you will spend heating the space back up.
Q. Should I turn my thermostat down at night when I'm sleeping?
A. Yes, if you wish to save money and don't mind the discomfort. With the exception of an
AIR TO AIR HEAT PUMP you will save more while the system is set lower than you will
spend to heat the space back up.
Q. How often should I have my system serviced?
A. For most systems we recommend Planned Service 2 times per year. Please read why
our GEOTHERMAL systems can go longer.
Q. What is Planned Service?
A. Preventative maintenance and tune up. Read more here.
Q. Can I really get a discount on my electric rate just for being Green?
A. Sometimes yes even 30%, some times no. Read more.
Q. Is Propane safe to use to heat my home?
A. While all systems use electricity or gas, some have more inherent dangers than
others. Propane is heavier than air. If you develop a leak, the vapors will fall to the floor
and collect or pool. When they come in contact with any spark or heat source they may
explode, destroying the structure and killing anyone inside. In our opinion there are no
systems safer than GEOTHERMAL
Q. What about Freon destroying the OZONE layer?
A. Please read the new refrigerants.
Q. What should my indoor humidity be?
A. Generally your air conditioner should remove humidity down to about 50% in the
Summer. Your HUMIDIFIER should raise your RELATIVE HUMIDITY to about 30% in the
winter.
Q. Do the Guys in the Orange Trucks do Plumbing?
A. No, generally not. We do repair and replace water heaters, but we do not repair
faucets, clean sewers, or install septic tanks.
Q. Should I put a screen over my PVC flue pipe?
A. We do not recommend this, as the screens will easily plug with frost under certain
conditions.
Q. What is the best kind of air filter?
A. Please read about our MERV FILTERS.
Q. Do you have financing?
A. Yes, see details.
Q. What does "for PQS call TGITOT mean?
A. For Prompt Quality Service call The Guys In The Orange Trucks.
Q. Should I be afraid of CARBON MONOXIDE poisoning?
A. If you have any Propane or Natural Gas burning appliance in your home or business, or
have an attached garage, the answer is YES, and you should immediately install a Carbon
Monoxide Detector (much like a smoke detector). Carbon Monoxide is tasteless odorless,
and invisible. It often times disables or kills it's victims before they know there is a
problem. We feel heating with a HEAT PUMP or GEOTHERMAL is much safer.
Q. Why does water come out of my furnace?
A. The most efficient CONDENSING FURNACES take so much of the heat out of the flue
gas, that they cool it down to below 212 degrees. Since water is a byproduct of
combustion the water condenses.
Q. Why does water come out of my Air Conditioner?
A. If an air conditioner cooled the air without removing water the Relative Humidity would
raise to a very uncomfortable level.
Q. Why does my Air Conditioner or my Heat Pump get ice all over it in the winter?
A. This is perfectly normal for a Heat Pump. It should go into a defrost cycle before the ice
blocks off all air.
Q. Why does my Heat Pump need a Defrost Cycle?.
A. The coil on an Air to Air Heat Pump gets colder than outdoor temp in order to pull heat
from the outside air. This causes condensation and or frost to form on the coil. If the ice
is not melted it will stop the function of the unit. Geothermal Heat Pumps do not have to
deal with this issue.
Q. Why does it get so dry in my home in the winter?
A. As your furnace heats the air the RELATIVE HUMIDITY drops.
Q. Why is it always hot on the top floor and cold in the basement?
A. Unless STRATIFICATION is properly addressed, you will have poor comfort.
Q. Why do I have Hot and Cold spots in my home or building?
A. This could be a simple ductwork problem. However, different areas need different
amounts of heating or cooling at different times of the day, and year. The problems could
be Stratification, Core Load Area, Solar Gain, Internal Heat Gain, or other poor Engineering
problems. The solution may be, Zoning, Continuous Fan, Economizer, or something else.
END
Q. Should I replace my old system before it goes bad?
A. Maybe yes, maybe no. More often than not, any system over 10 years old is wasting
enough energy that our customers find they can get an excellent RETURN ON
INVESTMENT by replacing them even before they quit. If you wait till it goes bad, you will
be rushed to make an uninformed decision.
Q. Should I cover my air conditioner in the winter?
A. Covering your unit will protect the paint job, and could protect some of the moving parts
from snow or rain. The biggest danger is in forgetting to take the cover off in the spring.
This could ruin the compressor in a few hours or less. We recommend not covering it at
all or removing the disconnect pull out and placing it somewhere it cannot get lost before
covering it.
Q. What is a Dual Fuel System?
A. Please click here to read about how you can take control of which utility you buy your
energy from. As prices change, you change who you buy from.
Q. What is the best system for heating or cooling my home or business?
A. Every home or building needs to be evaluated individually based on your utilities,
insulation, windows, unusual needs, ductwork, building design, and individual objectives
and preferences. Please see what we will do for you for free.
Q. Will you list my question on your website?
A. Yes. Click here and ask us your question. If we think it would be valuable to our other
readers, we will list it. Serving, and pleasing our customers is our business.
Q. How can I get Government Tax Credits up to $6000.00 or even more?
A. Please read here to find out .
Q. Can I get a Rebate from my Utility company just for putting in a new system that will
save me a lot of money anyway?
A. Sometimes yes, sometimes over $1000. Read more.
Q. You don't really HEAT WITH DIRT do you?
A. Please read here to find out.
Q. Should I put a Tank less (Tankless) Water Heater in?
A. We are not particularly fond of this technology. Please read more here.
Q. How often should I change my filter?
A. Anywhere from monthly to annually. In general 1" thick filters need changed more often
because even though they allow most pollens and allergens to pass through untouched,
they don't have much storage capacity and will plug quickly and can damage your
equipment. Please read more about filters here.
Q. Can my heater and air conditioner cause MOLD?
A. Yes, there are many things that can go wrong with your HVAC system that can provide
an environment that will allow mold to thrive. Please look at our INDOOR AIR QUALITY
section.
Q. Should I run my fan all the time?
A. If you have good MERV FILTRATION and a DC FAN then the answer is absolutely. This
promotes good INDOOR AIR QUALITY and helps to eliminate STRATIFICATION. If you do
not have a good filter, you may just be blowing pollen and allergens around. If you do not
have a DC FAN you may rack up a lot higher electric bill.
Q. Why does my fan run all the time?
A. If your fan is running and you don't want it to, check your thermostat. The switch that
says Fan on or automatic should be set to automatic. If your fan continues to stay on you
may need a service call.
Q. Can I see some of your old TV Commercials?
A. Yes we do have a few here.
Q. What is the best Brand of heating and air conditioning?
A. We sell many brands, and they all have their strong and weak points. Please take time
to read some of our findings.
Q. Should I turn my thermostat down when I'm gone during the day?
A. Yes, if you wish to save money and don't mind the discomfort when you return. With the
exception of an AIR TO AIR HEAT PUMP you will save more while the system set lower
than you will spend heating the space back up.
Q. Should I turn my thermostat down at night when I'm sleeping?
A. Yes, if you wish to save money and don't mind the discomfort. With the exception of an
AIR TO AIR HEAT PUMP you will save more while the system is set lower than you will
spend to heat the space back up.
Q. How often should I have my system serviced?
A. For most systems we recommend Planned Service 2 times per year. Please read why
our GEOTHERMAL systems can go longer.
Q. What is Planned Service?
A. Preventative maintenance and tune up. Read more here.
Q. Can I really get a discount on my electric rate just for being Green?
A. Sometimes yes even 30%, some times no. Read more.
Q. Is Propane safe to use to heat my home?
A. While all systems use electricity or gas, some have more inherent dangers than
others. Propane is heavier than air. If you develop a leak, the vapors will fall to the floor
and collect or pool. When they come in contact with any spark or heat source they may
explode, destroying the structure and killing anyone inside. In our opinion there are no
systems safer than GEOTHERMAL
Q. What about Freon destroying the OZONE layer?
A. Please read the new refrigerants.
Q. What should my indoor humidity be?
A. Generally your air conditioner should remove humidity down to about 50% in the
Summer. Your HUMIDIFIER should raise your RELATIVE HUMIDITY to about 30% in the
winter.
Q. Do the Guys in the Orange Trucks do Plumbing?
A. No, generally not. We do repair and replace water heaters, but we do not repair
faucets, clean sewers, or install septic tanks.
Q. Should I put a screen over my PVC flue pipe?
A. We do not recommend this, as the screens will easily plug with frost under certain
conditions.
Q. What is the best kind of air filter?
A. Please read about our MERV FILTERS.
Q. Do you have financing?
A. Yes, see details.
Q. What does "for PQS call TGITOT mean?
A. For Prompt Quality Service call The Guys In The Orange Trucks.
Q. Should I be afraid of CARBON MONOXIDE poisoning?
A. If you have any Propane or Natural Gas burning appliance in your home or business, or
have an attached garage, the answer is YES, and you should immediately install a Carbon
Monoxide Detector (much like a smoke detector). Carbon Monoxide is tasteless odorless,
and invisible. It often times disables or kills it's victims before they know there is a
problem. We feel heating with a HEAT PUMP or GEOTHERMAL is much safer.
Q. Why does water come out of my furnace?
A. The most efficient CONDENSING FURNACES take so much of the heat out of the flue
gas, that they cool it down to below 212 degrees. Since water is a byproduct of
combustion the water condenses.
Q. Why does water come out of my Air Conditioner?
A. If an air conditioner cooled the air without removing water the Relative Humidity would
raise to a very uncomfortable level.
Q. Why does my Air Conditioner or my Heat Pump get ice all over it in the winter?
A. This is perfectly normal for a Heat Pump. It should go into a defrost cycle before the ice
blocks off all air.
Q. Why does my Heat Pump need a Defrost Cycle?.
A. The coil on an Air to Air Heat Pump gets colder than outdoor temp in order to pull heat
from the outside air. This causes condensation and or frost to form on the coil. If the ice
is not melted it will stop the function of the unit. Geothermal Heat Pumps do not have to
deal with this issue.
Q. Why does it get so dry in my home in the winter?
A. As your furnace heats the air the RELATIVE HUMIDITY drops.
Q. Why is it always hot on the top floor and cold in the basement?
A. Unless STRATIFICATION is properly addressed, you will have poor comfort.
Q. Why do I have Hot and Cold spots in my home or building?
A. This could be a simple ductwork problem. However, different areas need different
amounts of heating or cooling at different times of the day, and year. The problems could
be Stratification, Core Load Area, Solar Gain, Internal Heat Gain, or other poor Engineering
problems. The solution may be, Zoning, Continuous Fan, Economizer, or something else.
END
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| The guys in the ORANGE trucks have always been GREEN Click here to see how we can help you preserve the environment and your pocketbook at the same time. |
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| The guys in the ORANGE trucks have always been GREEN Click here to see how we can help you preserve the environment and your pocketbook at the same time. |
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| Click Here for Money Saving TIPS |
| Click Here for Money Saving TIPS |
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. Weber Refrigeration reserves the copyright to all text on this page, and
our entire website. Duplication in part or whole is strictly prohibited.
Copyright 2008
. Weber Refrigeration reserves the copyright to all text on this page, and
our entire website. Duplication in part or whole is strictly prohibited.
Copyright 2008
